At Bubba Gump Shrimp Co. we're proud of our customer service. If there is a problem with your order we will make it right.

If you receive incorrect, defective, or broken merchandise please contact us at forrestgump@bubbagump.com or 877-SAY GUMP so that we can replace your order. In your replacement package we may also include a return shipping label so that the damaged goods can be sent back to us.

If you receive merchandise you no longer want please ship it to the address below along with a copy of your order within 30 days. We will issue a credit on your credit card for the amount of the merchandise returned minus the shipping and handling. You may return the merchandise via any carrier however we suggest the merchandise be trackable as we cannot issue credits for merchandise that is lost in transit.

Return Merchandise To:
Bubba Gump Shrimp Co.
Attn: Distribution Center
1437 California Street
Denver, CO 80202
Tel: 303-623-4867

Exchanges

If you receive your order and want to exchange it please contact us. We will send you the new merchandise and include a label so that you can return the original merchandise to us. Additional shipping fees may apply.

For questions regarding returns and exchanges please email forrestgump@bubbagump.com or call 877-SAY-GUMP.