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Gift Card FAQ

Gift Card Redemption Terms

Bubba Gump Gift Cards are good towards in-store purchases within the U.S. and online purchases at the BubbaGump.com website.

When you receive your Gift Card, it's already active and ready to use at any Bubba Gump Shrimp Co. Restaurant nationwide, or online at BubbaGump.com.

Gift Cards are redeemable in any U.S. Bubba Gump restaurant location for food or merchandise purchases only. Not redeemable for cash. Lost, stolen or damaged cards are replaced only with valid proof of purchase, to extent of remaining card balance. Not a credit or debit card. Check your gift card balance on-line or at any U.S. Bubba Gump location. Must have card number available. Receipt will show remaining balance. No expiration date. Terms and Conditions subject to change without notice. This card is issued by Bubba Gump Shrimp Co. Restaurants, Inc.

How To Pay Online With Gift Cards

Shop at our online store and add products to your shopping cart. When you put a product in your cart, you can enter your gift card number on the same screen, right below your product. NOTE: you can also enter your gift card number at any time while shopping, by clicking the View Cart link or at the checkout screen.

Image of entering Bubba Gump gift card at View Cart
Fig.1 Enter Gift Card at View Cart Screen

Image of entering Bubba Gump gift card during checkout
Fig.2 Enter Gift Card at Checkout Screen

My Gift Card Has Different Numbers Than Before, Is It Still Good?

Yes. We have several different numbers on our gift cards, and they are all suitable for payment. Whether your number has 14, 20, or 21 digits, they all work for online payment. NOTE: be sure to enter the entire number without any spaces.

Image of different BubbaGump gift card numbers
Fig.3 Examples of Different Gift Card Numbers. All are suitable for payment.

Where Do I Enter Gift Card Numbers?

When you put a product in your cart, you can enter your gift card number on the same screen, right below your product. NOTE: you can also enter your gift card number at any time while shopping, by clicking the View Cart link or during the checkout process.

I Entered The Gift Card Number But Nothing Works

Check if your Gift Card number has been captured by clicking on the View Cart link. Your card number will display there. If no number is displayed, enter it in the Pay by Gift Card field and click the Go! button. NOTE: be sure to enter the entire number without any spaces. If it still does not work, please contact customer service at 1-877-SAY GUMP (1-877-729-4867) or email forrestgump@bubbagump.com.

How Much Is Deducted From My Gift Card When I Pay Online?

The amount of your purchase, including tax and shipping, will be deducted from your gift card, up to the full amount available on the card. If there is a balance left on your card it will be displayed on the checkout screen, and no further payment will be necessary. If the full amount of the gift card is deducted and there is a balance left on your purchase, you may pay the balance with a credit card on the same screen.

Can I Make Partial Payment With A Gift Card?

At this time, we do not have the ability to make partial payments via gift card. Online purchases will be deducted up to the full amount on the card, if your purchase amount is equal to or higher than the amount of funds on the card.

I Already Paid Online By Credit Card, But I Forgot To Use My Gift Card, What Do I Do?

Please contact customer service at 1-877-SAY GUMP (1-877-729-4867) or email forrestgump@bubbagump.com.

Can I Buy Gift Cards Online?

Yes, Gift Cards are available for purchase online here

What Gift Card Amounts Are Available?

Standard gift card amounts in our online store are:

  • $25.00
  • $50.00
  • $75.00
  • $100.00

How are Gift Cards shipped? Can I get my gift card shipped faster?

Standard shipping for Gift Cards is USPS. For other options, please see our shipping page.

If you would like a card(s) with a different amount, please call 1-877-SAY GUMP (1-877-729-4867) or email forrestgump@bubbagump.com for more information.